Companies throughout the world are trying to receive feedback on their staff’s customer service towards customers. With thousands of employees in different locations throughout the world, the monitoring of the conversations has become a struggle. One of the ways, our team at Voicelogic has been assisting corporations throughout the United States and Canada is by […]
What is Demand Generation? Simply put, demand generation or demand generation strategies are sales and marketing policies planned and implemented by companies in order to increase awareness and excitement about their products and services among their customers. Successful demand generation strategies hold the potential of reaching to and creating new markets for your products, while simultaneously […]
Ringless Voicemail and Robocall services have turned a lot of heads in recent times. There have been a lot of debates regarding their uses, functions, and the precise procedure for marketing strategies. Our experts at VoiceLogic have therefore come together to present the information that you, as a business owner, would need when deciding if […]
It is no secret that while telemarketing is an extremely successful and one-on-one kind of marketing strategy, email marketing allows a business to promote their products and services in a more detailed manner to interested parties. Pulling off a successful email campaign is a highly challenging task, however, as most people tend to discard seemingly […]
Offshore call centers have gained a significant amount of popularity in the past decade or so, with big-box companies claiming that they drastically decrease the expenditure spent on customer service facilities. What they do not talk about, however, is the multitude of cons of call center offshore outsourcing. The following are the top 6 Cons […]
Here at VoiceLogic, we want to ensure that you have a successful campaign. If you do decide to look at other providers for your call center needs, as opposed to us, be prepared. Here is a list of top 6 mistakes to avoid when choosing a call center: 1) Beware of 100% pay for performance […]
With the increasing competition amongst professionals in the healthcare industry, and with new healthcare facilities opening up at a rapid pace, quality customer service and satisfaction is one of the most important factors that could make your facility’s ratings go from being average, to the very top, and one such way to do so is […]
There are a number of reasons why a business needs to conduct surveys and questionnaires in order to uncover basic answers for the future of a brand. A number of major brands publish questionnaires and surveys based off of a number of different topics, and these questionnaires are often carried out in a variety of […]
Rapid Outbound Call Centers from VoiceLogic are some of the best ways that you can outsource your outbound call center service for more affordable rates and more professional operators. Outbound call centers are often an essential customer service tool as well as an asset to companies in almost any industry. VoiceLogic can provide rapid outbound […]
If you are interested in improving customer service throughout your business there are a number of top reasons why you should consider employing the use of an outbound call centers. These types of services are extremely flexible and can be set up with minimal effort for your business. If you are interested in preparing a […]