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It does not matter how much marketing occurs during a period for companies, marketing brings out the awareness, however it is up to the sales team to actually create new relationships and to close on current relationships. With the sales team, there are different divisions from sales managers (who come up with the strategy) and […]
Cold calling is defined as the solicitation of business from potential customers, or prospects, who have had no prior contact with the salesperson conducting the call. This simply means reaching out to prospects who you have not dealt with in the past in order to provide them with information about your business. Cold calling is […]
What is Lead Generation? Simply put, lead generation is the process of attracting and converting new prospects into someone who has indicated interest in your company’s product or service. It can be considered your ‘ice-breaker’ where you are stimulating interest in your company for the purpose of creating a sales pipeline. Lead generation often uses […]
Ringless Voicemail and Robocall services have turned a lot of heads in recent times. There have been a lot of debates regarding their uses, functions, and the precise procedure for marketing strategies. Our experts at VoiceLogic have therefore come together to present the information that you, as a business owner, would need when deciding if […]
Offshore call centers have gained a significant amount of popularity in the past decade or so, with big-box companies claiming that they drastically decrease the expenditure spent on customer service facilities. What they do not talk about, however, is the multitude of cons of call center offshore outsourcing. The following are the top 6 Cons […]
Here at VoiceLogic, we want to ensure that you have a successful campaign. If you do decide to look at other providers for your call center needs, as opposed to us, be prepared. Here is a list of top 6 mistakes to avoid when choosing a call center: 1) Beware of 100% pay for performance […]
With the increasing competition amongst professionals in the healthcare industry, and with new healthcare facilities opening up at a rapid pace, quality customer service and satisfaction is one of the most important factors that could make your facility’s ratings go from being average, to the very top, and one such way to do so is […]
Auto dialer —or automatic dialer— refers to one of the most efficient methods of outbound calling for a call center. An auto dialer is computer hardware, that is driven by software, to automatically dial a list of telephone numbers stored inside an electronic file. The requisite electronic file can be a spreadsheet, a text file or […]
What is Lead Generation Marketing? Lead Generation Marketing is the process of attracting interest for your company’s products and services, in order to cultivate an audience for your products sales. In the recent years, lead generation has been going through significant changes with the upsurge of new online and social techniques, and companies need to invest […]
Having someone representing your company and product at a trade show is a great way to network with the right people and increase your sales. But it is extremely important to convert conversations you have at these events into potential leads through a prompt implementation of follow-up strategies. A study shows that almost 73% of […]
