What you get
VoiceMail Courier® Service
What is VoiceMail Courier® ?
VoiceMail Courier® is a call center service that will deposit your marketing
sales message into the voice mail of your customer or prospect.
Developed, due to shortcomings of sales calls encountering voicemail 80% of the
time, instead of a preferred live individual. Our service consists of live
agents, in our call center, that personally courier your recorded voice message
into the voicemail of the target client.
Our agents, manually navigate past the reception or gate keeper, to reach every
individuals mail box, on your list. At the press of a button, the agents will
manually activate message playback into each target mail box. Your message will
have been personally couriered to its destination mail box, one phone number at
a time, delivering a message with your voice.
VoiceMail Courier® call center is not an
auto-dialer or voice broadcast service. VoiceMail Courier®, is a call center
used for marketing, lead generation, or message notification.
Why use VoiceMail Courier® ?
Phone calling a target customer, who never answers the phone, can be very time
consuming. Don’t waste your time manually dialing customers, only to find
yourself in their voice mail. Almost 85% of your outbound sales calls, or
retention calls never reach a live person.
But, don’t get frustrated with voicemail jail, take advantage of it. Most of
your staff can only make 50 to 70 sales calls per day. VoiceMail Courier® call
center liberates you from the repetitive monotony of outbound calling, and
repeating another message, into a customer’s voice mail box.
Maximize your time wisely by entertaining in-bound customer
calls, instead of manually dialing outbound customer calls.
Focus on what you do best. Eliminate mundane activities such as;
All this costs valuable time, and delays your selling cycle. Pay your sales
staff to negotiate and close the sale on an inbound call. Spend less time on
outbound calls. You and your competition are calling the same clients. Expedite
your outbound campaigns with unprecedented speed. Beat your competition to the
client’s door step. Getting through to the client first, with a clear message,
will give you the advantage.
VoiceMail Courier® costs less than a traditional Call Center
What is VoiceMail Courier® used for ?
Best of all, the client will never know you used VoiceMail Courier® call center,
because the message delivered can be with your own recorded voice.
How VoiceMail Courier® came to be
Due to FCC changes in the fax broadcasting industry, such as the do not fax
laws, and the do not call laws, companies could no longer use certain means of
communication such as fax broadcasting, and voice broadcasting as a means of
procuring new clients. Faced with the specific absence of the fax broadcasting
medium as an inexpensive means of finding new customers, sales people found
themselves making manual cold calls in order to solicit new business.
During the sales cold call process, it was statistically measured that 80% of
the phone calls were not answered by a live person, but instead were encountered
with voicemail. Sales people were forced to either;
This cold call process can become a great waste of time. With the frustration of
encountering voicemail and repeating the same sales message, VoiceMail Courier®
call center was developed to deal with this repetitive phone task.
Who can use VoiceMail Courier®?
Companies that require a sales message or event reminder message to be
consistent, precisely worded, and mass delivered will advance with VoiceMail
Courier® call center.
What is the success rate with VoiceMail Courier®?
VoiceMail Courier® call center is only a method of delivery. Your success rate
will depend entirely on your message to the customer, your telephone list of the
people you are calling, and the quality of your product or service.
The VoiceMail Courier® call center service will expedite and multiply your
existing success rate. VoiceMail Courier® call center will give you the
advantage of speed over your competition.
What our VoiceMail Courier® agents will do
During the process of arriving at the target voice mailbox, our live VoiceMail
Courier® call center agents will handle every single outbound phone call,
associated with any business telephone system. Our VMC agents will encounter
and deal with;
What an Auto-Dialer system cannot do
VoiceMail Courier® call center operator does what an Auto-Dialer system cannot
Why use Voice Mail as a medium?
VoiceMail Courier® telephone number lists
We research and develop our own telephone number lists for your usage. If the
list you need is not available, you can ask to have it researched.
Frequently asked questions
What is VoiceMail Courier?
VoiceMail Courier® call center is a guided voice message delivery system. We
take a message recorded by you, and drop it inside everyone’s voice mail box.
VoiceMail Courier® call center hand delivers your recorded business message
straight to voicemail. This is not an Auto-dialer service.
How do you deliver a recorded message?
We dial every contact on a phone list. We use live agents to navigate the
call, past the reception, and straight into a voice mail box. This process if
often referred to as a voicemail drop, or voicemail marketing.
How do I get started?
First, book your campaign
Then, record your message
Lastly, send us your phone contact list
How fast can my campaign start?
We need a 48 hour notice.
How many messages can you deliver?
We can deliver thousands of messages per day.
When do you make the calls?
We make our calls to satisfy your specific time frame
What is the message delivery success rate?
The success rate depends on your contact list, and the number of retries.
Where do I get a contact list of phone numbers to call?
You can use your own client list, or we can help you find a marketing list
Do I get any output after the job is finished?
Yes, you get a log report, and an exception report per job.
The reports show accurate details for every single call.
Who records the message?
You can record the message, but we have in-house staff that will do it free of
What is the maximum length of the message?
Max length is 60 seconds, but we recommend 30 seconds.
What does the message sound like after its delivered?
Message quality is identical to your initial recording.
How many retries do you make per call in case it was busy?
As many retries as you need.
What are your call center hours of operation?
Generally 9 to 5, but we arrange to suit your needs.
How should my message be structured?
With VoiceMail Courier® call center, your message should have the following
structure; Hello, its Jim Parker from XYZ company, I am calling to inform you
about our great services. I think you will benefit greatly, and your return on
investment will be realized very quickly. Please call me at xxx-xxxx when you
have a moment to discuss your needs. Thank you.
What is the geographical coverage for VoiceMail Courier® call center?
VoiceMail Courier® call center coverage is across North America.
What is your delivery rate per day?
We can deliver thousands of messages per day.
"Using the voice mail service has helped us tremendously in driving attendance
at our seminars and the automation allowed us to continue working with our
clients one on one while the technology did the work of contacting hundreds of
prospective clients at once"
Warm regards, Sean Shea
IT marketing manager
With your Voice Services, our client has experienced a 30% increase in calls and
portrait studio appointments. You are by far, the most professional voice
broadcasting company we have dealt with. Keep up the great work.
Direct Marketing Company
Voicemail Courier worked extremely well with this marketing program.
Registration to our Conference was up by 45% within days of the voice
broadcasting being sent out.
Canadian Construction Company
I have received many calls from our members commenting on the Voicemail Courier
Service provided for our upcoming Conference and Tradeshow. It is a great way to
make communications between our Association and its members, with personal
touch. The personalize message from our Association President was a success.
Registration for our gala events was up 35% from last year.
Brendan Dolci, NY Association
Just wanted to thank you for all your hard work and recap where we are so far.
I believe we’re in the last two months of our third campaign together and we are
very pleased with the results you’ve generated. To date it’s been our most
successful advertising campaign. The amount and quality of business you’ve
helped us bring in is impressive to say the least and we intend to do our best
to keep these new clients happy for years to come.
Your patience, willingness to try new exchanges and determination to help us
achieve our goals is genuinely appreciated.
Keep up the good work.
Lynn F., Allstate
Increase exhibitors and Attendees:
Let us call all your contacts from previous shows for you, for less cost and
time. Increase event attendance with a personal message.
Event, Seminar, Annual Meeting Invitations:
Changes in last minute details and printing or mailing delays can reduce the
time you have to promote your event.
Boost responses to email or direct mail:
When targeted individuals get a personal voicemail, it gives them reason to look
for and respond to your email or direct mail. With VoiceMail Courier® call
center, your delivered voice message will become a higher priority.
We make the calls for you. Many more than you can make in a day or week
Fast delivery of information to your members or colleagues. Your colleagues will
appreciate the delivery of a personal voice message.
VoiceMail Courier® call center has the ability to deliver a personalized offer
related around a specific promotion or upcoming special event.
Service Satisfaction Follow-Up:
Let VoiceMail Courier® call center follow-up with your customers to make sure
they are satisfied with the work that was done.
Proactively and conveniently contact your customers to schedule repairs for
recall notices and get more than your share of recall business and additional
customer pay revenue.
Our live operators will conduct precise surveys to help understand your market
Customer Service Follow-Up:
Let VoiceMail Courier® call center follow up with your customers to make sure
they are satisfied with your products and services.
Client list update/verification:
VoiceMail Courier® call center will update and verify your existing client list
by calling every contact number and labeling the precise outcome of every single
Special Offers and Discounts:
VoiceMail Courier® call center has the flexibility to contact a targeted group
of customers and offer them special promotions to bring in additional business.
New Products and Services:
Notify customers about new products and services that are available or products
related to existing programs customers are enrolled in.
Seminar Reminders and Events:
Use VoiceMail Courier® call center for special events, speakers, sales,
promotions, etc. to increase awareness and boost attendance.