What you get

• Get daily reports.
• Free script advice.
• Fast service, with low cost.
• Start your campaign in minutes.
• Get free advice on success methods.
• Free voice talent to record your message.
• Online dashboard with hands-free campaign monitoring.

PollCasting® / Automated Voice Broadcast Survey Service

What is PollCasting® ?

PollCasting® Voice Broadcast is an outbound telephone dialing system, with a questionnaire. PollCasting® Voice Broadcast survey will dial a list of phone numbers, and play a pre-recorded message with a multiple choice question to be answered by the recipient. The recipient has the choice to press any key from 1 to 7 to respond, or press 8 to repeat the question again. This system is an IVR (interactive voice response) system.

Why use PollCasting®?

PollCasting® Voice Broadcast liberates you from manually dialing phone numbers, and verbally repeating the same question to your target recipient. PollCasting® Voice Broadcast automatically dials phone numbers and transmits thousands of voice message questions per day. PollCasting® Voice Broadcast survey will track and record the responses to the questionnaire for your analysis.
With PollCasting® you can focus on what you do best, and eliminate mundane activities such as:

• Dialing phone numbers
• Ringing the phone
• Waiting for an answer
• Negotiating with the wrong person
• Being put on hold
• Waiting for the right party to attend the phone
• Getting thrown into voice mail
• Verbally repeating another message into voice mail

With PollCasting® Voice Broadcast survey, you can make thousands of calls per day to your contact list, and gather the response to one or multiple questions.

What is PollCasting used for ?

PollCasting® Voice Broadcast can be used for:

• Political campaign questionnaires
• Customer satisfaction survey
• New purchase follow-up survey
• Member polling survey
• Statistical survey
• Interest group survey
• Religious survey
• New product survey
• Surveys

Who can use PollCasting®?

Any company wishing to expedite a survey, or to maximize on their outbound phone calls can use PollCasting® Voice Broadcast survey.

What the PollCasting® system will do for you

The PollCasting® Voice Broadcast survey system will dial every phone number on your contact list. It can ask for user input to a variety of questions, and gather many different user key-input responses.

All calls are logged and your log report will show:

• If call was answered, not answered, or line was busy
• If person listened to the entire message or not
• Which number on the key pad the recipient pressed to answer the question.
• Date and time stamp of every call

Frequently asked questions

How do you deliver a recorded message?

We dial every contact on a phone list. When the phone is answered, we play the recorded message.

How do I get started?

First, book your campaign
Then, record your message
Lastly, send us your phone contact list

How fast can my campaign start?

We need 24 hours notice.

How many messages can you deliver?

We can deliver thousands of messages per day.

When do you make the calls?

We make our calls to satisfy your specific time frame

What is the message delivery success rate?

The success rate depends on your contact list, and the number of retries.

How do I pay for the service?

This service is pre-paid, or OAC

What data fields must be in the contact list?

Just the telephone number.

Do I get a report after the job is finished?

– Yes, you get a log report, and an exception report for every job.

– The reports show accurate details for every single call.

Who records the message?

You can record the message, or you can use our in-house staff.

What is the maximum length of the message

Maximum length is 60 seconds, but we recommend 30 seconds. Additional time can be requested.

What does the message sound like after its delivered.

Message quality is identical to your initial recording.

How many retries do you make per call in case it was busy.

As many retries as you want.

What are your office hours of operation

Generally 8 a.m. to 10 p.m., but we will accommodate your needs.

Industry examples

Event, Seminar, Annual Meeting Invitations:

Changes in last minute details and printing or mailing delays can reduce the time you have to promote your event.

Political agenda:

Send a message to your supporters with your political message.

Member Communications:

Fast dissemination of information to your members or colleagues.

Surveys

Do a survey. Disseminate questions with a multiple-choice answer.