Live Hot Transfer Described

What is Live Hot Transfer?
Live Hot Transfer is the process of transferring a live call to a third party, who is better versed for:

1. The purposes of closing a deal
2. Confirming information
3. Taking an order from a customer.

Live Hot Transfer is a tool to enhance or replace cold calling, since we do the cold calling for you, and pass along to you only those customers that are interested in your product or service.

Why use Live Hot Transfer?
Live Hot Transfer liberates you from the repetitive monotony of outbound calling. Rates are charged by-the-call, or by the hour. Training is minimal due to our efficient setup procedures. Your program will be underway quickly.

We will help you:

• Reduce your call center costs
• Calculate your costs in advance
• Find customers interested in your product or service
  

Focus on what you do best. Eliminate mundane activities such as:

• Dialing phone numbers
• Ringing the phone
• Waiting for an answer
• Negotiating with receptionist
• Being put on hold
• Waiting for the right party to attend the phone
• Getting thrown into voicemail

All this costs valuable time, and increases your selling cycle time frame. Spend less time on the arduous outbound calls. Expedite your outbound campaigns with unprecedented speed. With Live Hot Transfer, you speak only to those customers interested in your service.

What is Live Hot Transfer used for?

• Follow-up to a direct mail campaign
• Cold calling potential customers
• Client retention and appreciation calls
• Reminders of live events and web seminars
• Generate sales leads and appointments
• Event Marketing
• Increase Web Seminar attendance

During these types of outbound calls, your clients can speak immediately with your inside sales team, who may help close a deal on the spot.

Who can use Live Hot Transfer?
Any company wishing to maximize on their outbound phone calls, and to speak only with potential customers that have interest in their product or service, can use Live Hot Transfer to expedite their sales cycle.

What our Live Hot Transfer operators will do:
Upon reaching at the target recipient, our live phone operators will read your script, and transfer interested individuals directly to you or your internal sales team, who are more experienced with closing the deal. Our phone operators will save you from having to deal with:

• Switch board receptionist
• Personal assistants
• Direct dial by number or extension
• Dial by name directories
• Being put on hold
• Being screened by uncooperative attendants
  

Why use a Call Center as a medium?

1. Your clients will appreciate a live phone call. A personal call carries more value than email or any other direct mail campaign.
2. Email lists are very transient. Telephone numbers are more reliable and don’t change as often; therefore, your campaign will be more successful with a phone list instead of an email list.